An Employee Assistance Programme (EAP) is an employee benefit programme offered by many employers across Ireland. EAPs are intended to help employees deal with personal problems that might adversely impact their work performance, health and wellbeing.
So why is poor mental health still costing companies and employees so much?
Industry sources put the uptake figure for EAPs as low as 2-3 per cent.
Occupational psychology research tells us there are common reasons why people don’t use EAP services:
There is still a stigma associated with seeking help for personal or mental health issues in the workplace.
Employees are concerned about the confidentiality of their interactions with the EAP provider.
Inconvenient scheduling, long wait times for appointments, or difficulty accessing services due to location or technology can hold individuals back from seeking the support they need.
Employees may question the effectiveness or relevance of the services offered by the EAP.
People are being offered advice by online interventions rather than by humans.
We provide expert psychotherapy nationwide—either in person where available or online—ensuring your employees receive timely, evidence-based care exactly when they need it most.
Appointments are typically available within 72 hours of referral, enabling early intervention and reducing the risk of mental health–related absenteeism.
When required therapy/coaching can be delivered by doctoral-level psychologists and fully accredited psychotherapists with expertise in workplace mental health, trauma, depression, and stress-related conditions.
Employees work with the same clinician throughout their care journey. Those who wish to continue beyond six sessions can do so, ensuring consistent support and improved outcomes.
Our Employee Assistance Programme includes expert counselling, resilience and stress management workshops, psychological health checks, and leadership training focused on early identification and support.
Each employee can access up to six one-to-one counselling/psychotherapy sessions per year at no extra cost, providing sufficient therapeutic depth for meaningful progress.
Employees work with the same clinician throughout their care journey. Those who wish to continue beyond six sessions can do so, ensuring consistent support and improved outcomes.
Our therapy/coaching can be delivered by doctoral-level psychologists and fully accredited psychotherapists with expertise in workplace mental health, trauma, depression, and stress-related conditions.
Appointments are typically available within 72 hours of referral, enabling early intervention and reducing the risk of mental health–related absenteeism.
With BetterCare, there are minimal barriers to accessing therapy. Employees can self-refer confidentially through our secure portal — no HR bottlenecks or administrative delays, ensuring trust and ease of access.
Strict adherence to confidentiality and GDPR. Employers only receive aggregated, anonymised insights.
Quarterly reporting provides anonymised utilisation summaries and wellbeing trend data, allowing employers to monitor engagement and impact.
Sessions are offered in-person (nationwide, where available) or through secure, encrypted video, ensuring private, accessible, and convenient care.
A comprehensive annual or biannual psychological screening designed to assess anxiety, depression, and stress levels among employees.
Employees and employers can access advanced clinical services outside the standard EAP, including Psychiatry consultations and psychological assessments.
Expert seminars and webinars led by doctoral-level psychologists, covering stress, resilience, and mental health trends.
HR and Leadership Training on managing workplace mental health, early detection, and DEIB (Diversity, Equity, Inclusion & Belonging) framework implementation.
We have a wide variety of clinicians from mixed backgrounds and accreditations, including licensed psychologists and psychotherapists who can support your team either remotely or in person, where available.
They specialise in solution-focused approaches, Cognitive Behavioural Therapy (CBT), Gestalt, Existential, Compassion-Focused Therapy, psychodynamics and much more.
Our plans include six psychotherapy sessions per employee per year, with self referral priority pathways to further support if requested e.g. psychiatry or psychology- providing top-quality care in a value-driven, cost-conscious way.
Whether it’s stress, grief or personal goals, each employee gets a space to feel heard and to develop the right tools to move forward pro-actively. Furthermore, having built rapport with their therapist, employees can opt to continue working with the same clinician for further development.
Best for smaller companies who pay per use
Best option for small to medium size businesses
Best option for larger companies with 100+ employees
Copyright © 2025 All Rights Reserved. Website by JET Design.
