An Employee Assistance Programme (EAP) is an employee benefit programme offered by many employers across Ireland. EAPs are intended to help employees deal with personal problems that might adversely impact their work performance, health and wellbeing.
An Employee Assistance Programme (EAP) only works if people know about it, trust it and feel able to use it.
Industry sources often put traditional EAP take-up at around 3–5%, meaning many employees never access the support available to them.
BetterCare EAP gives your team a more visible, clinically-led route into counselling, psychotherapy and specialist referral pathways
Appointments are typically available within 72 hours, helping your people get the right support earlier.
We provide expert psychotherapy nationwide—either in person where available or online—ensuring your employees receive timely, evidence-based care exactly when they need it most.
Appointments are typically available within 72 hours of referral, enabling early intervention and reducing the risk of mental health–related absenteeism.
When required therapy/coaching is delivered by qualified psychotherapists with expertise in workplace mental health, trauma, depression, and stress-related conditions.
Employees work with the same clinician throughout their care journey. Those who wish to continue beyond four sessions can do so, ensuring consistent support and improved outcomes.
Each employee can access up to six one-to-one counselling/psychotherapy sessions per year at no extra cost, providing sufficient therapeutic depth for meaningful progress.
Employees work with the same clinician throughout their care journey. Those who wish to continue beyond the allocated sessions can do so, ensuring consistent support and improved outcomes.
Our therapy/coaching is delivered by psychotherapists with expertise in workplace mental health, trauma, depression, and stress-related conditions.
Appointments are typically available within 72 hours of referral, enabling early intervention and reducing the risk of mental health–related absenteeism.
With BetterCare, there are minimal barriers to accessing therapy. Employees can self-refer confidentially through our secure portal — no HR bottlenecks or administrative delays, ensuring trust and ease of access.
Strict adherence to confidentiality and GDPR. Employers only receive aggregated, anonymised insights.
Quarterly reporting provides anonymised utilisation summaries and wellbeing trend data, allowing employers to monitor engagement and impact.
Sessions are offered in-person (nationwide, where available) or through secure, encrypted video, ensuring private, accessible, and convenient care.
A comprehensive annual or biannual psychological screening designed to assess anxiety, depression, and stress levels among employees.
Employees and employers can access advanced clinical services outside the EAP, including psychological assessments and psychiatric consultations. Employers can also access our forensic psychiatry services to assist in legal matters where expert medico-legal input is required.
Expert seminars and webinars led by doctoral-level psychologists, covering stress, resilience, and mental health trends.
HR and Leadership Training on managing workplace mental health, early detection, and DEIB (Diversity, Equity, Inclusion & Belonging) framework implementation.
We have a wide variety of clinicians from mixed backgrounds and accreditations, including licensed psychologists and psychotherapists who can support your team either remotely or in person, where available.
They specialise in solution-focused approaches, Cognitive Behavioural Therapy (CBT), Gestalt, Existential, Compassion-Focused Therapy, psychodynamics and much more.
Our plans include up to six psychotherapy sessions per employee per year, with self-referral priority pathways to further support if requested, e.g. psychiatry or psychology- providing top-quality care in a value-driven, cost-conscious way.
Whether it’s stress, grief or personal goals, each employee gets a space to feel heard and to develop the right tools to move forward pro-actively. Furthermore, having built rapport with their therapist, employees can opt to continue working with the same clinician for further development.
Provides wellbeing support for smaller teams
Provides a complete layer of wellbeing support for your team.
Layer of support plus extra counselling, training, and strategies.
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