About Us

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ABOUT US

What is BetterCare™?

BetterCare Mental Health Service is a nationwide network offering everything from counselling and psychotherapy to ADHD assessments and psychiatry– all under one umbrella.

But it started as one Irishman’s mission during COVID.

“I saw people struggling. I knew we could do better. So we did.”

Neil Costello, founder and CEO.

The public mental healthcare system is under immense pressure, making it difficult to deliver the level of care that patients need – and that doctors themselves want to offer.

Like one in 5 people in Ireland, psychotherapist Neil Costello has experienced the confusion and frustration of finding mental health support for a loved one.

That’s why he founded BetterCare™, to help reduce stressful wait times and create a more positive, supportive experience for every client.

In just two years, we’re proud to have been named Ireland’s Best Mental Health Service Company – and our CEO recognised as the All-Star Mental Health Businessman of the Year 2025.

Whether you’re navigating a tough time or just looking for someone to talk to, we’re here to help with understanding, compassion, and expertise.

THE DIFFERENCE

How is BetterCare™ different?

What sets us apart in private Irish mental health care is our integrated team of core mental health professionals. 

Multidisciplinary Approach

Our multidisciplinary approach makes it easier to get care – you don’t have to deal with multiple services or chase referrals – and it also means better, more consistent care

Whole Person Approach

Every one of our counsellors, psychotherapists, psychologists, and psychiatrists plays a vital role in delivering effective, whole-person mental health support.

OUR APPROACH

What’s our approach?

We believe mental healthcare should be accessible to everyone, no matter who you are, where you come from, or what you’re going through. That’s why we offer: 

Payment plans to spread the cost of treatments

Online services available from anywhere in Ireland

In-person appointments in a growing number of locations

A free phone consultation to see if we’re a fit for you

One place for all mental health services

All major health insurers in Ireland accepted

START YOUR JOURNEY

Free Consultation

Unsure where to begin? Start with a free 15-minute consultation.

During the call, we’ll take the time to understand your needs, walk you through our treatment options, and help figure out the best care path for you. 

There’s no obligation, no commitment, and no credit card required – just the opportunity to explore how we can support you on your journey to better mental health.